Key Duties/Responsibilities:

• Dealing directly with clients’ queries over chat system, e-mail and phone.
• Answering client’s requests.
• Promoting products and services to clients.
• Optimize customers’ satisfaction.
• Interacting with other departments as necessary to meet client’s needs.
• Maintaining professionalism at all instances.

Key Skills/Experience:

• Able to work 24/7 shifts on rotation.
• Previous experience in a similar position is highly desirable.
• Excellent communication and client service skills.
• Excellent command of English language.
• Attention to details and quality of work.
• Ability to work freely in Cyprus (EU Status).

Key Benefits:

• Private medical insurance.
• Complimentary lunches.
• Team building activities.
• Employee discounts on a wide range of products and services.
• Paid training.
• Supportive and positive working environment.