Key Duties/Responsibilities: 

• Monitor sports and casino betting customer accounts to detect fraudulent patterns and suspicious activity, ensuring the integrity of transactions and preventing financial loss.
• Investigate suspicious sports and casino betting transactions and sports-related risks, report findings, and undertake remedial actions to mitigate potential losses.
• Utilize fraud and payment systems to optimize deposit conversion rates, maintain a favourable chargeback ratio, and process all withdrawal requests in a timely manner.
• Monitor, operate, and manage all risk tasks, ensuring effective estimation and decision-making in high-pressure situations.
• Assist Customer Support teams by resolving customer queries related to payments, fraud, and sports risk, ensuring professional and clear communication.
• Uphold professionalism in all interactions, ensuring that business objectives are met while providing a high level of service to customers and stakeholders.

Key Skills/Experience: 

• Experience with sports betting analysis is required.
• Excellent command of the English language.
• Attention to detail and quality of work.
• Computer literate and proficient user of Excel.

Key Benefits: 

• Competitive remuneration package based on skills and experience.
• Medical Insurance.
• Complimentary lunch in the office.
• Employee discounts on a wide range of products and services.
• Career growth and development opportunities. 

To apply for this vacancy, please send your CV, along with any covering letter to [email protected] quoting the above job title. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.