Key Duties/Responsibilities: 

• Oversee and manage daily operations across multiple departments, ensuring seamless execution of financial transactions, customer service, and back-office functions.
• Develop, implement, and maintain operational policies and procedures to optimize efficiency and ensure compliance with industry regulations.
• Identify areas for process optimization, implementing innovative solutions to enhance operational efficiency, reduce costs, and improve customer satisfaction.
• Lead cross-functional projects aimed at streamlining operations, leveraging technology and automation where possible.
• Ensure that all operations comply with regulatory requirements, internal policies, and industry standards.
• Work closely with compliance and risk management teams to identify and mitigate potential operational risks.
• Collaborate with senior management, technology teams, and other stakeholders to align operations with business objectives.
• Serve as the point of contact for operational issues, providing timely and effective solutions.
• Generate and analyze operational reports to monitor performance, identify trends, and support data-driven decision-making.
• Present findings and recommendations to senior leadership to inform strategic planning.
• Work closely with IT and product teams to ensure the successful integration and adoption of new technologies within operations.
• Stay abreast of emerging technologies and trends in the Fintech sector, recommending and implementing tools that enhance operational capabilities.

Key Skills/Experience: 

• Bachelor’s degree in Business Administration, Finance, Operations Management, or a related field.
• MBA or relevant advanced degree preferred.
• Minimum 3 years of experience in operations within the Financial Services or Fintech sector.
• In-depth knowledge of financial services operations, including payments, transaction processing, and customer service.
• Strong understanding of regulatory requirements and compliance within the financial services industry.
• Proven track record of successfully leading teams and driving operational excellence in a fast-paced environment.
• Exceptional analytical and problem-solving skills, with a focus on data-driven decision-making.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organization.
• Proficiency in using operations management software and financial technologies.
• Ability to manage multiple priorities and projects simultaneously, while maintaining attention to detail and delivering high-quality results.

Key Benefits: 

• Attractive remuneration package.
• Quarterly bonuses based on personal performance.
• Corporate fund scheme.
• Discretionary yearly bonus based on company's and personal performance .
• Discount benefit card.
• Yearly training budget.
• Up to 25 days holidays per year.

To apply for this vacancy, please send your CV, along with any covering letter to [email protected] quoting the above job title. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.