Key Duties/Responsibilities: 

• Map and generate potential customers for the organization.
• Achieve the company's sales targets through effective planning.
• Assign tasks according to effectiveness and abilities of the salespersons.
• Devise strategies and techniques as to achieve sales targets.
• Promote the company brand and make the services offered well-known.
• Review weekly and monthly team reports meeting the expectations and desire results of the organization.
• Plan strategies to improve customer relations.
• Identify emerging markets and market changes, while being fully aware of new services and competition.
• Provide feedback on the effectiveness of the customer service process.   
• Ensure that the sales team communication with customers is personalized with high quality service experience.           
• Review complaint issues and report serious or repeated failures or unreliable service quality.
• Recommends corrective actions and make plans for overall defect reduction in services.        
• Participate in the recruitment selection of sales personnel, targeting quality personnel to ensure the maximum efficiency and competency of the department.            
• Coordinates the development of action plans to penetrate new markets.
• Provides timely feedback to Senior Management on department’s performance by statistical reporting.

Key Skills/Experience: 

• Bachelor’s degree in Business Administration, Marketing, or a related field is desirable.
• A demonstrated sales background in Logistics, Forwarding or any related industry.
• 5+ years of experience in a relevant position.
• The ability to meet, and ideally exceed designated sales targets.
• Strong leadership and team management skills.
• Excellent communication, negotiation, and interpersonal skills.
• Proficient in CRM software and MS Office Suite.
• Strategic thinker with a results-oriented mindset.
• Fluency in both verbal and written Greek and English.

To apply for this vacancy, please send your CV, along with any covering letter to [email protected] quoting the above job title. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.