Key Duties/Responsibilities: 

• Establishes clear goals and expectations for leadership teams through ongoing feedback and performance reviews.
• Identifies and develops leadership talent within the properties.
• Inspires and motivates teams to achieve operational excellence.
• Fosters a culture of collaboration, innovation, and continuous improvement.
• Holds department heads accountable for performance, productivity, and service excellence.
• Maintains an open-door policy and promotes transparent communication.
• Promotes employee engagement and a customer-focused culture.
• Oversees daily operations with strong attention to detail, quality, and efficiency.
• Ensures the highest standards of cleanliness, safety, and guest satisfaction.
• Conducts regular hotel inspections to ensure compliance with brand and quality standards.
• Implements initiatives to enhance guest experiences, service delivery, and brand reputation.
• Identifies key business drivers to maximize profitability and long-term growth.
• Analyzes sales and revenue strategies to ensure alignment with market trends.
• Champions cost-control initiatives while maintaining service excellence.
• Ensures appropriate pricing, positioning, and revenue management strategies for the properties.
• Acts as the primary liaison between hotel owners and management teams.
• Balances the interests of ownership and the company to ensure mutual success.
• Ensures business strategies are aligned with owner expectations and ROI goals.
• Builds and maintains strong professional relationships with stakeholders through consistent, proactive communication.

Key Skills/Experience: 

• Bachelor's degree in Hospitality Management, Business Administration, or a related field. Master’s degree preferred.
• Minimum 5–7 years of hotel management experience, including at least 3 years in a leadership or department head role.
• Proven track record of improving operational performance and guest satisfaction.
• Strong background in revenue management, budgeting, and financial forecasting.
• Experience managing multi-department teams in an upscale or luxury hospitality environment preferred.
• Exceptional leadership and team development skills.
• Strong understanding of hotel operations, service standards, and guest experience management.
• Financial acumen with the ability to interpret and act on performance data.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strategic thinker with a hands-on mentality.
• Proficiency with hotel management systems (PMS), MS Office Suite, and reporting tools.

Key Benefits: 

• Competitive compensation package based on qualifications and experience.
• Opportunities for professional development and career advancement.
• A supportive and dynamic work environment.
• The chance to lead a team in one of the region’s most exciting hospitality brands.

To apply for this vacancy, please send your CV, along with any covering letter to [email protected] quoting the above job title. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.