Key Duties/Responsibilities:

• Deal efficiently with all telephone, email, internet and ‘in person’ enquiries.
• Ensure that all reservations are recorded following procedures with full and clear information and that they are inputted accurately and promptly into the system.
• Maximize revenue by converting enquiries, recognizing business prospects and opportunities to upsell.
• Liaise with clients and partners in a professional manner building rapport and creating professional relationships.
• Exercise effective listening to capture relevant information and provide a premium experience for the guest.
• Liaise with all departments to ensure the best service is provided to customers.

Key Skills/Experience:

• Education in Hospitality or a related field is ideal.
• Approximately 3+ years of experience in a similar position.
• Pleasant and outgoing personality.
• Customer-service experience.
• Excellent written and verbal communication skills in English language (Other languages will be considered as an advantage).
• Multi-tasking and time-management skills, with the ability to prioritize tasks.
• Excellent knowledge in Microsoft Office.
• Flexible working hours.
• Driving License.
• Able to work freely in Cyprus (No Work Permits Provided).

Key Benefits:

• Competitive compensation package which includes 13 salaries.
• Attractive bonus structure based on sales performance.
• Provident Fund.
• Medical Fund.
• Opportunities for career development and growth within the company.
• Discounts for all outlets/restaurants and accommodation.
• Complimentary lunch.

To apply for this vacancy, please send your CV, along with any covering letter to [email protected] quoting the above job title. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.