Key Duties/Responsibilities: 

• Creating the schedule and agenda detailing pending deployments and confirming status of completed deployments.
• Ensuring ticket creation, approval and scheduling for each deployment and ensuring reports and documentation are obtained within timescales.
• Supporting the process for issues raised in a deployment, ensuring appropriate team members are called in to assist and escalation procedures followed.
• Acting as a primary point of reference to ensure an effective flow of information to stakeholders.
• Liaising with all stakeholders regularly to deal with queries and develop an ongoing working relationship.
• Setting up new clients utilising Release Management services and interacting with other teams ensuring any prerequisites e.g. release notes, testing, sign-offs, are completed in a timely manner.

Key Skills/Experience: 

• Bachelor’s degree in IT related field or additional experience in lieu of degree.
• 2+ years of relevant experience.
• Understanding of the software release cycle.
• Ticketing system knowledge (ideally JIRA).
• Know how to follow the annual calendar plan.
• Setup & participate in calls to review patch readiness.
• Available in monitoring the deployments.
• Be ready to participate in the 24x7 scheme for ad hoc deployments.
• Excellent communication skills and English language (verbal and written).

Key Benefits:  

• Attractive salary based on skills and experience.
• Private medical insurance for you and your family.
• A well-established, strong provident fund.
• Life insurance.
• Hybrid working options.
• Wellbeing initiatives with access to support services.
• On-site subsidised canteen.

To apply for this vacancy, please send your CV, along with any covering letter to [email protected] quoting the above job title. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.