Key Duties/Responsibilities:  

• Proactively analyze daily payment approval rates across all methods, monitor provider balances, and identify trends to maximize transaction success.
• Strategically utilize our suite of payment systems to optimize deposit success rates and enhance the player journey.
• Act as a key troubleshooter, identifying and investigating payment processing issues and collaborating with technical teams for swift resolution.
• Lead the charge on growing our payment ecosystem by researching, negotiating contracts with, and onboarding new Payment Service Providers.
• Be the go-to payments specialist for internal teams, providing clear insights on transaction declines and recommending effective alternative solutions.
• Perform meticulous settlement calculations and reconciliations to ensure financial integrity.
• Coordinate the implementation of new payment features and updates, ensuring full compliance with regulatory requirements from bodies like the MGA and UKGC.

Key Skills/Experience:  

• Proven experience in a payments analysis, optimization, or operations role, ideally within the iGaming, FinTech, or e-commerce industries.
• Exceptional analytical skills with a high proficiency in Excel.
• Experience with BI tools is a significant advantage.
• A commercial mindset with experience in research and contract negotiations with third-party providers.
• Excellent communication and collaboration skills with full professional fluency in English.
• A proactive, problem-solving attitude with the ability to manage multiple priorities effectively.
• Able to work freely in Cyprus (No Work Permits).

Key Benefits:  

• Attractive base salary.
• Private medical insurance.
• Complimentary lunches.
• Team building activities.
• Employee discounts on a wide range of products and services.
• Paid training.
• Supportive and positive working environment.

To apply for this vacancy, please send your CV, along with any covering letter to [email protected] quoting the above job title. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.