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Payment Service Providers (PSPs) ,
Customer Services ,
Compliance ,
Administration/Secretarial
Location: Limassol
Reference: 7899
Date Posted: 19/12/2024
Onboarding Officer
CareerFinders, on behalf of our client, an expanding Payment Service Provider (PSP) with operations in Cyprus, we are seeking to recruit an Onboarding Officer to join their growing team based in Limassol. As an Onboarding Officer, you will be responsible for managing the onboarding process for new business clients. This role involves conducting thorough due diligence checks and verifying documents, working closely with internal teams and clients to facilitate a smooth onboarding experience. Our client is seeking applicants who possess proven experience of approximately 1 year in a relevant onboarding role, ideally gained working in either the Payments, Fintech and/or Financial Services sectors. You will need to have a strong understanding of KYB procedures, have excellent attention to detail, and be familiar with CRM systems.
Key Duties/Responsibilities:
- Conduct
KYB checks and due diligence for new business clients.
- Review
and verify corporate documents, ownership structures, and other relevant
information.
- Liaise
with clients to gather necessary documentation and resolve any queries
during the onboarding process.
- Collaborate
with the sales teams and operations, to address onboarding issues.
- Maintain
accurate records of the onboarding process.
- Collaborate
with Company's providers on their onboarding requests.
Key Skills/Experience:
- Proven
experience in an onboarding role, preferably within the Financial
Services, Fintech, or Payment industries.
- Strong
understanding of KYB procedures.
- Excellent
attention to detail and strong analytical skills.
- Ability
to manage multiple onboarding processes simultaneously and meet deadlines.
- Familiarity
with CRM systems.
- Strong
communication skills, with the ability to interact professionally with
clients and internal teams.
- Proficient in MS Office, and the ability to operate MacOS.
To apply for this vacancy, please send your CV, along with any covering letter to [email protected] quoting the above job title. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.
