+357 22 002285 +357 25 041690
Administration/Secretarial ,
Customer Services
Location: Limassol
Reference: 7975
Date Posted: 14/01/2025
Marine Travel Operator (Shift-Patterns)
CareerFinders, on behalf of our client, a long-established provider of air travel solutions and support to the maritime industry, we are seeking to recruit a Marine Travel Operator to join their growing team based in Limassol. As a Marine Travel Operator, you will be the first point of contact for all travel queries via phone and email. You will need to hold some previous experience in the corporate travel management industry, with any specific experience in the marine travel sector considered a significant advantage, but not essential. Basic knowledge of the Amadeus reservation system and IATA city/country codes is required, as well as excellent verbal and written communication skills in English. The willingness and ability to work on rotational 24/7 shift patterns is a must for this position. A highly attractive remuneration and benefits package is on offer, which includes a 13th & 14th Salary, Medical Insurance, Bonuses, 25 days paid leave, and more!
Key Duties/Responsibilities:
- Act as
the first point of contact for all travel queries via phone and email.
- Arrange
domestic and international flights, accommodations, and ground
transportation for seafarers and maritime staff.
- Create
detailed travel itineraries tailored to maritime schedules, including
layovers and port transfers.
- Provide
alternatives in case of delays or cancellations to minimize disruptions.
- Offer
24/7 support to address travel-related emergencies and resolve issues.
- Build
strong relationships with shipping companies, manning agencies, and
individual seafarers.
Key Skills/Experience:
- A
diploma in Travel & Tourism is preferable but not mandatory.
- Previous
experience in the corporate travel management industry, ideally marine but
not essential.
- Passion
for providing great customer service and going the extra mile.
- Basic
knowledge of the Amadeus reservation system and IATA city/country codes.
- The
ability to work as part of a team but also on your own initiative.
- Able to
work under pressure and handle emergency situations with ease.
- Excellent
command of the English language.
- Strong
communication skills.
- Team
player with a willingness to learn quickly.
- Service-oriented
mindset.
- Must be
legally authorized to work in Cyprus.
- Willingness
to participate in a 24-hour duty rota.
Key Benefits:
- Attractive
salary based on skills and experience.
- 13th
& 14th Salary.
- Private
Medical Insurance.
- Performance-related
bonus.
- 25 days of paid Annual Leave.
To apply for this vacancy, please send your CV, along with any covering letter to [email protected] quoting the above job title. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.
