Key Duties/Responsibilities:

• Responsible for maintaining and troubleshooting network systems.
• Ensuring Network Security and assisting in the resolution of technical support issues.
• Provide technical support across the company and supporting customers with technical needs.
• Monitor and maintain computer systems, networks, and associated services.
• Respond promptly to service issues, requests, and incidents.
• Monitor system performance and ensure optimal operation.
• Document and manage technical issues using our ticketing system.

Key Skills/Experience:

• Diploma or above in IT/Computing/Computer Science or related discipline.
• Ideally 1+ year of relevant professional experience is highly desirable.
• Proficiency in Network Administration and general Information Technology practices.
• Strong skills in Troubleshooting and resolving technical issues efficiently.
• Basic knowledge of Network Security in a business environment.
• Excellent Customer Service skills with the ability to communicate technical details effectively.
• Ability to work collaboratively in a team and independently.
• A degree or certification in Information Technology or a related field is preferred.
• Prior experience in an IT support or junior IT role is an advantage.
• Problem-solving capabilities and a proactive approach to technical challenges.

To apply for this vacancy, please send your CV, along with any covering letter to [email protected] quoting the above job title. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.