Key Duties/Responsibilities: 

• Ensuring exceptional guest service and satisfaction.
• Analysing P&L statements and implementing effective strategies to drive results.
• Achieving hotel budget targets and setting both short and long-term goals for the property.
• Developing and executing cost-saving initiatives and performance improvements.
• Monitoring daily business reports and making informed decisions.
• Enforcing strict compliance with operational controls, SOPs, policies, and service standards.
• Overseeing budget planning, sales target setting, and account management.
• Generating and reviewing guest satisfaction reports.
• Recruiting, training, and managing hotel staff.
• Handling customer complaints and resolving issues promptly.
• Ensuring adherence to health, safety, and security regulations.
• Managing all hotel departments, including maintenance, front office, housekeeping, food & beverage, and event management.

Key Skills/Experience: 

• A University Degree in Hotel Management or a related discipline.
• At least 10 years of hotel management experience, including roles such as Hotel Manager, Assistant Manager, or Operations Manager.
• Strong leadership and team management capabilities.
• Excellent interpersonal skills with a focus on providing top-notch customer service.
• Fluency in both Greek and English, with strong written and verbal communication skills.
• Proficiency in Microsoft Office applications, property management systems, and other relevant software.

To apply for this vacancy, please send your CV, along with any covering letter to [email protected] quoting the above job title. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.