Customer Services , Payment Service Providers (PSPs) , Banking/Finance , Recent Graduates
Location: Nicosia
Reference: 8880
Date Posted: 06/02/2026
Customer Support Officer
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CareerFinders, on behalf of our client, a licensed Financial Services Company, and Electronic Money Institution, we are seeking to recruit a Customer Support Officer to join their growing team based in Nicosia. As a Customer Support Officer, your role will include dealing with customer requests, organising KYC documentation, and providing support to other departments as required. Our client is seeking applicants who are ideally educated to degree level in a relevant field of study, with any previous experience gained working in Banking, Financial Services or another relevant industry considered an advantage. Fluency in both verbal and written Greek and English is essential, along with the willingness to undertake a relevant CySEC certification. A highly attractive remuneration and benefits package is on offer, which includes a Monthly Bonus Scheme, Provident Fund, Medical Insurance, and more! Working hours are from 08:30 – 17:00 or 09:00 – 17:30 from Monday to Friday.
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Key Duties/Responsibilities:

 

  • Dealing with customer requests. 
  • Handling Customers’ administrative matters. 
  • Communication with Clients for KYC (Know your Client) documentation.
  • Liaise with different departments for Client matters. 
  • Provide support to the Sales Department. 
  • Perform any related work as assigned. 

 

Key Skills/Experience:

 

  • Preferably a degree in a Business related subject with knowledge of either Banking, Finance or Economics.
  • Previous experience in Banking, Financial Services or other relevant industry will be considered an advantage. 
  • Holder of the CySEC certificate of professional competence will be considered an advantage.
  • Willing to learn and eager to work. 
  • Fluent in Greek and English language. 
  • Excellent communication skills.
  • Team player. 
  • Ability to work under pressure. 
  • Computer Literate.

 

Key Benefits:

 

  • Competitive salary based on skills and experience.
  • Monthly bonus scheme.
  • Employer's contribution to a Provident Fund.
  • Private medical insurance for the whole family.
  • Professional development and training allowance.
  • Become part of a positive, dynamic, and professional team.
  • Paid parking.
  • Frequent corporate events and activities.
  • Free snacks and beverages.


To apply for this vacancy, please send your CV, along with any covering letter to [email protected] quoting the above job title. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy