Customer Services , Banking/Finance , Recent Graduates
Location: Limassol
Reference: 8697
Date Posted: 14/11/2025
Customer Service Officer
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CareerFinders, on behalf of our client, an International Banking Institution with expanding operations in Limassol, we are seeking to recruit a Customer Service Officer to join their growing team. As a Customer Service Officer, you will liaise directly with clients to manage their banking needs, promote the bank’s products and services, resolve issues and address inquiries. Our client is seeking applicants who are educated to degree level in a relevant field of study, who ideally hold 1+ year of experience in a relevant position within banking operations or similar, although Recent Graduates will also be considered. You will need to be fluent in both verbal and written Greek and English, and be a confident user of MS Office applications, with superior client service skills. A highly attractive remuneration package is on offer, which includes both a 13th and 14th salary, as well as excellent working hours from 08:00am to 15:30 Monday to Thursday, and from 08:00 – 15:00 each Friday.
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Key Duties/Responsibilities: 

  • Directly liaising with clients to manage their banking needs, promote the bank’s products and services, resolve issues and address inquiries.
  • Record and maintain accurate client information on the bank’s database, and ensure proper documentation is obtained for each client.
  • Updating client’s profiles in internal systems.
  • Providing clients with confirmations, bank statements, and other relevant documentation.
  • General administrative support, including handling various administrative tasks and client-related matters as required by the bank’s operational needs.
  • Assist in ensuring adherence to AML regulations and procedures.
  • Supporting general accounting tasks and manual payments on behalf of clients.

 

Key Skills/Experience: 

  • Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
  • 1+ year of experience in Banking Operations, Back-Office functions, or similar will be considered a significant advantage.
  • Excellent client service skills.
  • Fluent in English and Greek, both verbal and written.
  • Any knowledge of Arabic will be considered an advantage.
  • Proficiency with MS Office applications.
  • Team-work spirit and interpersonal skills.

 

Key Benefits: 

  • Attractive salary based on skills and experience.
  • 13th & 14th Salary.
  • Excellent working hours.


To apply for this vacancy, please send your CV, along with any covering letter to [email protected] quoting the above job title. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.