Key Duties/Responsibilities: 

• Monitor outstanding balances and coordinate timely follow-ups on overdue accounts.
• Act as the primary contact for clients regarding billing, payments, and accounts receivable inquiries.
• Build and maintain positive, long-term relationships with clients.
• Conduct check-ins with clients to ensure satisfaction and address any concerns proactively.
• Collaborate with the accounting team to resolve discrepancies and streamline invoicing.
• Provide clients with guidance on payment processes, timelines, and accepted methods.
• Address client concerns regarding billing or payment-related issues, resolving them quickly and efficiently.
• Prepare reports on collections, outstanding balances, and any recurring issues.

Key Skills/Experience: 

• Bachelor’s degree in Accounting, Finance, Real Estate, Business Administration or another relevant field is desirable.
• Proven experience in Customer Services, Accounts Receivable, Billing, or similar is essential.
• Strong communication skills, with a focus on customer service and conflict resolution.
• Excellent organizational skills and attention to detail.
• Exceptional interpersonal and communication skills, especially around billing and financial discussions.

To apply for this vacancy, please send your CV, along with any covering letter to [email protected] quoting the above job title. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.