Key Duties/Responsibilities: 

• Assist new clients with the first transaction and guide through the dashboard.
• Nurture client relationships through multi-channel communication.
• Implement effective strategies to increase client conversion.
• Assist Clients with payment methods, queries and requests.
• Make a strong and trustworthy first impression with new B2B clients.
• Identify opportunities to upsell relevant services based on client needs and engagement.
• Provide educational support to enhance clients’ technological solutions knowledge.
• Maintain accurate records in the CRM system.
• Ensure all interactions comply with regulatory and internal standards.
• Deliver a premium service to ensure client satisfaction.

Key Skills/Experience: 

• At least 1+ year of experience in Sales and/or Client Support roles.
• Strong understanding of B2B products.
• Self-motivated and target driven.
• Fluency in English.
• Excellent communication and interpersonal abilities.
• Proficiency in using CRM systems (e.g., Close, Salesforce, HubSpot).
• Ability to adapt to change quickly and effectively.
• Strong team player with a sense of individual responsibility.
• Problem-solving mindset with a proactive approach.
• Effective collaborator across departments.
• Eager to learn and absorb new information.
• Client-oriented with a commitment to build long term relationship.

To apply for this vacancy, please send your CV, along with any covering letter to [email protected] quoting the above job title. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.