+357 22 002285 +357 25 041690
Insurance ,
Administration/Secretarial ,
Customer Services
Location: Nicosia
Reference: 7875
Date Posted: 20/12/2024
Administration Officer (Fixed-Term Contract)
CareerFinders, on behalf of our client, one of Cyprus’ most well-established and highly regarded providers of Insurance-related products and services, we are seeking to recruit an Administration Officer (Fixed-Term Contract) to join their growing team based in Nicosia. This role is integral to supporting client needs by managing insurance contracts, handling customer queries, and maintaining compliance with company and regulatory standards. We are ideally seeking applicants who are educated to degree level Accounting, Finance, Economics, Business Administration, or ither relevant fields, who possess approximately 2+ years of previous experience in a customer facing role, preferably gained working in either the Insurance or Financial Services sectors. You will need to be fluent in both verbal and written Greek and English, and possess advanced knowledge of MS Office applications. Working hours are from 07:30 – 14:30 between September and May each year, with the exception of 1 day per week where you will be required to work up until 18:00, and from 07:30 – 14:30 between June and August.
Key Duties/Responsibilities:
- Manage the Company's Insurance contracts in
accordance with the respective procedures and Company policies.
- Handle day-to-day customer queries, provide
solutions to customer needs and ensure customer instructions are duly
effected.
- Check, confirm or ensure completeness of receipt
of relevant documents for new Insurance contracts or alterations in
existing contracts as per internal procedures and policies.
- Accurately input into the system new Insurance
Contracts, Alterations on existing Insurance contract, assignments,
renewals, cancellations in relation to customer requests.
- Check new insurance contracts and timely dispatch
of documents/contracts to customers.
- Manage the automated or non-automated insurance
premiums collections in accordance with the Company's policy.
- Effectively handle requests/queries and
complaints of customers.
- Effectively manage the company's scanning system
and archiving of documents.
- Categorize clients in terms of risk, in
accordance with the Anti-Money Laundering Legislation / regulations and
the Company's Know Your Customer procedure.
Key Skills/Experience:
- Bachelor’s degree in Finance, Economics,
Accounting, Business Administration or similar is desirable.
- Master’s degree in any of the above subjects will
be considered as an advantage.
- Approximately 2+ years’ of experience in a
customer facing role preferably gained working in the Insurance or
Financial Services sectors.
- Strong interpersonal and critical thinking
skills.
- Strong analytical and problem-solving skills.
- Ability to manage time, workload, and multiple
tasks.
- Team player with strong collaborative skills.
- Pleasant personality with integrity.
- Advanced knowledge of Microsoft Office Suite.
- Excellent written and verbal communication in
both Greek & English.
Working Hours:
- September
- May: 07:30 – 14:30 daily (one day per week until 18:00).
- June - August: 07:30 – 14:30.
To apply for this vacancy, please send your CV, along with any covering letter to [email protected] quoting the above job title. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.
