Key Duties/Responsibilities: 

• Serve as the primary point of contact for a portfolio of B2B clients, building strong and long-term relationships.
• Develop trusted advisor relationships with key stakeholders, including senior decision-makers and executive sponsors.
• Manage multiple client accounts in a structured and professional manner, including regular review meetings and backlog prioritization.
• Collaborate with clients on joint marketing campaigns, including planning, negotiation, and execution.
• Analyse client performance data, traffic patterns, and campaign results to provide insights and growth recommendations.
• Identify and execute upselling and cross-selling opportunities, expanding product adoption across client portfolios.
• Work closely with internal teams (Product, Operations, CRM, and others) to address client needs and communicate feedback effectively.
• Support the onboarding and integration of new clients in collaboration with the Sales team.
• Ensure high levels of client satisfaction through consistent, high-quality day-to-day service delivery.
• Work towards individual targets and contribute to overall department KPIs.

Key Skills/Experience: 

• University or college education is preferred.
• At least 1 year of experience in Account Management or a similar client-facing role.
• Excellent verbal and written communication skills in English; additional languages are an advantage.
• Strong negotiation, presentation, and stakeholder management skills.
• Experience using CRM systems and MS Office tools, particularly Excel.
• Ability to engage and influence stakeholders at all levels, including senior and executive management.
• A self-driven, results-oriented mindset with the ability to thrive in a target-driven environment.
• Strong attention to detail and commitment to quality of work.
• European citizenship.

Key Benefits: 

• Learning & Development Program with ongoing training opportunities.
• 21 days of Paid Annual Leave.
• Paid Sick Leave.
• Private Medical Health Insurance.
• Weekly complimentary lunch at the office.
• Unlimited snacks, coffee, and beverages.
• Employee discount program across a wide range of services including health & wellness, fitness, beauty, and dining.
• Referral bonus program.
• Birthday vouchers and celebration perks.
• Regular team-building activities and company events.
• A supportive, collaborative, and inclusive working environment.

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