+357 22 002285 +357 25 041690
Sales/Business Development ,
Customer Services ,
Information Technology (IT)
Location: Nicosia
Reference: 8076
Date Posted: 16/04/2025
Account Manager
CareerFinders, on behalf of our client, a long-established and market-leading mobile payments and messaging solutions provider, with offices in the heart of Nicosia, we are seeking to recruit an Account Manager to join their growing team. As an Account Manager, you will serve as the primary point of contact for a portfolio of B2B clients, building strong, trust-based relationships and maintaining regular communication to anticipate client needs and address any concerns. As part of your role, you will also gather client requests and liaise with internal teams to ensure timely and accurate delivery of services and solutions. Our client is seeking applicants who possess exceptional interpersonal skills to connect with diverse stakeholders, from technical teams to executive leadership, with the ability to confidently articulate complex ideas in a clear, concise manner. An attractive remuneration and benefits package is on offer, as well as a healthy and vibrant working culture which promotes an excellent work-life balance.
Key Duties/Responsibilities:
- Serve
as the primary point of contact for a portfolio of B2B clients.
- Build
strong, trust-based relationships and maintain regular communication to
anticipate client needs and address any concerns.
- Advocate
for client interests internally, ensuring that solutions are properly
prioritized and communicated.
- Gather
client requests and liaise with internal teams to ensure timely and
accurate delivery of services or solutions.
- Monitor
project milestones, provide status updates to clients, and proactively
manage expectations.
- Collaborate
with clients to understand their business goals and identify new ways our
solutions can support their success.
- Present
strategies and recommendations for product/service enhancements that drive
mutual growth.
- Develop
account plans that outline client objectives, key initiatives, and metrics
for success.
- Track
and report on client satisfaction, project progress, and opportunities for
expansion.
Key Skills/Experience:
- Exceptional
interpersonal skills to connect with diverse stakeholders, from technical
teams to executive leadership.
- Ability
to confidently articulate complex ideas in a clear, concise manner.
- Strong
written and verbal communication skills in English.
- Organizational
skills to keep track of multiple requests from multiple clients.
- Adept
at anticipating client needs, preventing issues, and quickly resolving
challenges that arise.
- Driven
to refine processes and improve both client and internal outcomes.
- Marketing-related experience will be considered an asset.
