Key Duties/Responsibilities: 

• Be the primary point of contact, build and manage long-term close relationships with a portfolio of allocated B2B clients.
• Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors.
• Manage multiple B2B clients in a professional and organized manner.
• Complete regular client review e-meetings.
• Create and manage backlogs of client requirements.
• Take part in negotiating, creating, and executing joint marketing campaigns with the B2B client.
• Work with B2B clients to compile data and insights on product performance, the effects of targeted campaigns and promotions etc…
• Up-sell the existing B2B clients for new products and premium offerings. Work with them to broaden the product footprint within their business.
• Liaise with the Product team as well as other internal departments to effectively respond to clients’ inquiries and concerns, including Operations and CRM, and to communicate feedback on client requirements.
• Work towards achieving the individual targets and reaching the department KPIs.
• Analyze B2B client services and traffic patterns to advise on customer growth.
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
• Responsible for working with the Sales team to onboard and integrate new clients and develop existing client relationships.

Key Skills/Experience: 

• Bachelor’s degree in Business, Marketing or a related field.
• A minimum of 1+ year of experience in Account Management or a relevant position is required.
• Any previous experience working within the Online Gaming sector will be considered an advantage.
• Exceptional verbal and written communication skills in English are required. Additional languages are a plus.
• Excellent listening, negotiation, and presentation skills.
• Experience working with CRM software (i.e., Asana) and MS Office (particularly MS Excel).
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including Executive and C-level.
• Self-motivated and able to thrive in a results-driven environment.
• Attention to detail and quality of work.
• Eligible to work freely in Cyprus. 

Key Benefits: 

• Private medical insurance.
• Complimentary lunches.
• Team building activities.
• Employee discounts on a wide range of products and services.
• Paid training.
• Supportive and positive working environment.

To apply for this vacancy, please send your CV, along with any covering letter to [email protected] quoting the above job title. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.