Key Duties/Responsibilities: 

• Design, develop, and implement an AI chatbot to handle customer queries via email or chat.
• Collaborate with customer service team to understand common inquiries and develop appropriate responses.
• Integrate the chatbot with existing APIs, systems and platforms.
• Monitor and optimize chatbot responses and performance based on user interactions and feedback.
• Stay updated with the latest trends in AI and chatbot technology.
• Work on existing in-house systems, enhancing functionality and integrating new features.

Key Skills/Experience: 

• Proven experience in developing AI chatbots or similar applications.
• Proficiency in programming languages such as Python, JavaScript, or similar.
• Familiarity with AI frameworks and tools (e.g., TensorFlow, LangChain, Dialogflow, Rasa).
• Working experience with SQL databases.
• Strong problem-solving skills and attention to detail.
• Excellent communication skills and ability to work collaboratively.
• Knowledge and experience with PHP, Laravel, Vue will be considered an advantage.
• Experience with Redis, Kafka, Dockers will be considered a plus.

Key Benefits: 

• Competitive salary based on skills and experience.
• Medical Insurance.
• Provident Fund.
• Annual Bonus.
• Ongoing personal and professional development opportunities.

To apply for this vacancy, please send your CV, along with any covering letter to [email protected] quoting the above job title. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.