for general administration to support the Contracts Team with emails,
management of the skype team message box, communication requests, record
keeping and related queries.
and check emails, external and internal and reply or allocate to
contracts team members as appropriate.
with agencies for those contracts that are overdue or pending and
with Sales Team, Contracts Team, Customer Service Teams, or Agencies to
resolve administrative related queries.
and return electronic documents via email or post as necessary, after
liaising with the Legal Affairs Manager.
customer and agency service levels and respond to any department related
queries, in terms of administration and file quickly.
new contracts as they come in and keep a daily log of all contracts
received, pending and dealt with.
clear notes in the contractors record and diarise pending documents.
office administration including photocopying and answering telephone calls
- All other
reasonable tasks as requested.
- 2+ years
work experience in a very fast paced environment within an administrative role.
in a legal administrative support role will be considered a
computer skills and ability to use software applications effectively.
written and spoken business English. Any additional language skills
will be considered an advantage.
- Thoroughness - Demonstrates attention to detail and accuracy.
Defines and organizes tasks, responsibilities, and priorities.
- Accountability - Clearly defines mutual expectations of self
and others. Take appropriate action to ensure obligations are met. Revises
standards in response to change.
- Relationship Building - Builds effective and responsive
Maintains and fosters professional relationships within, across, and
external to organizational boundaries. Obtains and shares information,
ideas, and problems. Solicits advice, support and commitments that result
in smooth transitions of change and the development of mutually acceptable
- Business Process Knowledge - Identifies, documents, and
monitors key business processes needed to achieve successful business
results. Maps and documents processes. Develops frameworks for
- Collaboration - Collaborates with other members of formal and
informal groups in the pursuit of common missions, vision, values, and
mutual goals. Places team needs and priorities above individual needs.
Involves others in making decisions that affect them. Draws on the
strengths of colleagues and gives credit to others’ contributions and
Voluntarily takes the first steps to identify and address existing and
potential obstacles, issues and opportunities.