Key Duties/Responsibilities: 

• Developing an expert product and service understanding of all technology offerings of the company relating to Tax.
• Increasing value for customers and by reviewing their desired business outcomes, and then building a plan with the appropriately identified objectives, stakeholders, milestones, risks and metrics needed to achieve them.
• Proactively meet every subscription client (99% of the time over Zoom) for 4 sessions per year to review performance to date, advocate and help them access and implement more value from the products and services offered.
• Driving high usage of products and services within the existing customer base.
• Qualifying prospective clients in the existing pipeline or the wider target market with a view to properly attracting and qualifying clients based on genuine product / service suitability fit, not “selling”. Converting the right applicants only into clients.
• Achieving the above internally through a multi-channel contact strategy working closely with Customer Success, Marketing, Tax Development and Tax Technical.
• Achieving the above externally driven by a consultative approach based on the customer and prospective client needs, goals and aspirations for their business.
• Continuously develop the delivery assets, processes, systems and further improve the delivery of our services to existing clients.

Key Skills/Experience: 

• Approximately 2+ years of consultancy led Sales, Business Development and/or Client Service experience with Owner Managed Businesses.
• Experience of working in Tax, Legal, Finance, Banking and/or Accountancy is considered a significant advantage.
• Ability to work with cloud based software and other IT areas including Excel.
• An obsession with listening to people's needs.
• A hunger for learning and solving problems.
• An entrepreneurial mindset wanting to ‘own’ everything you do, always innovating.
• An inner desire to push beyond your comfort zone in order to grow and progress.
• A passion for what you do that motivates those around you.
• A reliable and excellent work ethic, with a keen eye for detail.
• Excellent interpersonal skills - comfortable speaking to new people internally and externally, friendly/approachable.
• Excellent communication skills – both verbal and written.
• Excellent numerical skills and a keen eye for detail.
• Demonstrate you can academically learn to a high standard.
• Demonstrate you have a high level of emotional intelligence.
• Demonstrate you thrive and enjoy the pressure that comes with working with clients.
• Demonstrate you can work with experts in professional services.

To apply for this vacancy, please send your CV, along with any covering letter to [email protected] quoting the above job title. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.