Key Duties/Responsibilities: 

• Greeting and welcoming guests as they approach the front desk.
• Answering questions and addressing complaints.
• Report any issues, concerns, damages in communal areas and client properties.
• Perform duties under the relevant procedures and instructions of the House Manager.
• Understand the company’s policy on work shifts, guest’s possessions and privacy issues.
• Report and return any residents’/guests’ properties found.
• Report cases of property damage in commercial and residential spaces to the Maintenance department and House Manager.
• Communicate and follow up any information to the necessary department for resolving.
• Clean and store all essential equipment at the end of the shift.
• Maintaining a clean, tidy, smart and well-organized work environment.
• Tidying up the lobby area and surroundings.
• Answer all incoming calls and redirect them or keep messages.
• Monitor office supplies and place orders when necessary.
• Keep updated records and files.
• Take up other duties as assigned (travel arrangements, booking services, schedules etc.).
• Monitor and log office sales, expenses and costs.

Key Skills/Experience: 

• High school diploma.
• Two years of previous experience in a similar administrative and/or customer service related position.
• Proficiency in Greek & English. Knowledge of the Russian language will be considered a significant advantage.
• Excellent knowledge of MS Office (especially Excel and Word).
• Great interpersonal and communication skills.
• Customer-oriented mindset.
• Organisational skills.
• Attention to detail.
• Ability to work shifts as required.

To apply for this vacancy, please send your CV, along with any covering letter to [email protected] quoting the above job title. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.