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Customer Services ,
Administration/Secretarial
Location: Limassol
Reference: 5821
Date Posted: 09/08/2022
Accident Care Handler
CareerFinders, on behalf of our client, a long-established and respected company providing critical services to some of Cyprus’ largest and most well-known Insurance companies, we are seeking to recruit an Accident Care Handler to join their expanding team of professionals based in Limassol. The successful applicant will primarily be responsible for attending the scene of road traffic accidents and ensuring all data, documentation and photographic material is obtained and recorded as per internal company policy. You will ideally hold some previous experience in a Customer Service capacity, although full training will be provided. Excellent communication skills in Greek & English are essential as well as the ability to work rotational shift patterns.
Key Duties/Responsibilities:
- Visit
the scene of the accident to collect data, documentation and
photographic material as required by Company Policy.
- Prepare
a plan of the accident and send all relevant data to the Company.
- Identify
and assess customer’s needs to achieve satisfaction.
- Follow
communication procedures, guidelines and policies.
- Go the
extra mile to engage customers and help maintain a high level of service.
Key Skills/Experience:
- Proven
customer support experience will be considered as a
significant advantage, although full training will be provided.
- Excellent communication and presentation skills
in English and Greek.
- Customer
orientation and ability to adapt and respond to different types of
characters.
- Patience
and the ability to remain calm in stressful situations.
- Possess
excellent attention to detail.
- Ability to multi-task and work well under pressure.
- Ability to work to rotational shift patterns.
To apply for this vacancy, please send your CV, along with any covering letter to [email protected] quoting the above job title. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.
