Customer Services , Forex
Location: Limassol,Remote Work
Reference: 5546
Date Posted: 07/02/2024
Customer Support Representative (Japanese-Speaking)
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CareerFinders, on behalf of our client, an expanding Investment Firm, we are seeking to recruit a Customer Support Representative (Japanese-Speaking) to join their team based in Limassol or to work remotely. The successful applicant will ideally possess previous experience in a similar role, although full training will be provided. A high level of fluency in both Japanese & English (Written & Spoken) is essential.
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Key Duties/Responsibilities: 

  • Provide customer service in professional manner to our Japanese clients.
  • Develop friendly and constructive relationships with clients to increase the customer satisfaction.
  • Identify the issues and take swift, necessary actions to solve them.
  • Handle multiple tasks simultaneously.
  • In addition to the above duties, the employee may from time to time be required to undertake additional or other duties.

Key Skills/Experience: 

  • Previous experience in a similar position will be considered as an advantage.
  • High fluency in Japanese and English with excellent written and verbal communication skills.
  • Good communication and monitoring skills.
  • Strong sense of professionalism, organisational and analytical skills.
  • Self-learner and highly motivated individual.

To apply for this vacancy, please send your CV, along with any covering letter to [email protected] quoting the above job title. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.