Forex , Customer Services , Banking/Finance
Location: Limassol,Remote Work
Reference: 5545
Date Posted: 13/12/2022
Back-Office Officer (Japanese-Speaking)
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CareerFinders, on behalf of our client, an expanding Investment Firm, we are seeking to recruit a Back-Office Officer (Japanese-Speaking) to join their team based in Limassol or to work Remotely. The successful applicant will ideally possess previous experience in a similar role, although full training will be provided. A high level of fluency in both Japanese & English (Written & Spoken) is essential.
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Key Duties/Responsibilities: 

  • Overseeing the daily execution of tasks relating to client deposits, client withdrawals, affiliate withdrawals, account opening/maintenance and closures.
  • Authorizing client withdrawals based on the Company’s thresholds.
  • Leading the risk assessment of all transactions related to deposits, withdrawals and credits, to identify potential fraud and other related issues, and take all necessary actions.
  • Resolving internal and external queries in a timely and professional manner.
  • Leading and ensuring effective implementation of Know your Client (KYC) procedure to all potential and existing Clients.
  • Preparing of various regulatory reports related to back-office.
  • Proactively measure and improve operational processes.
  • Identifying and enhancing internal procedures, systems, and controls.
  • Communicating with other internal departments and the Company’s partners.
  • Providing a high level of communication and support to the Company’s partners and white labels.
  • Providing regular progress and management reporting, including KPIs.
  • Taking initiative, delegating effectively, and communicating clearly to meet the department’s goals.
  • In addition to the above duties, the employee may from time to time be required to undertake additional or other duties.

 

Key Skills/Experience: 

  • University degree in Economics/Finance/Business or in a related field (preferable but not a must).
  • Previous experience in a similar position will be considered as an advantage, but not essential.
  • Good knowledge of Excel and other Microsoft Office tools.
  • High fluency in Japanese and English with excellent written and verbal communication skills.
  • Capacity to work under pressure and with strict deadlines.
  • Good communication and monitoring skills.
  • Strong sense of professionalism, organisational and analytical skills.
  • Self-learner and highly motivated individual. 


To apply for this vacancy, please send your CV, along with any covering letter to [email protected] quoting the above job title. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.