Sales/Business Development , Forex , Customer Services
Location: Larnaca
Reference: 5506
Date Posted: 22/02/2022
Senior Account Manager
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CareerFinders, on behalf of our client, an award-winning CySEC Licensed Investment Firm with offices in Larnaca, we are seeking to recruit a Senior Account Manager to join their expanding team of professionals. The successful applicant will ideally hold previous and demonstrable Sales, Business Development and/or Account Management experience from the Forex and/or Financial Services sectors and possess excellent communication skills in English.
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Key Duties/Responsibilities: 

  • Acts as a conduit between clients and the market.
  • Assists clients with queries regarding trading and the instruments available for use by the client.
  • Be aware of and be able to demonstrate ongoing in-depth knowledge of the financial markets, both technically and fundamentally.
  • Offers assistance and training to the new clients on the Company’s platforms and trading tools available to them.
  • Builds and maintains client relationships by understanding each client’s needs and trading profile and providing suitable support and guidance where required.
  • Liaises with other departments, when required, to escalate and resolve issues and/or report faults.
  • Contacts clients to provide general market updates.
  • Utilises retention strategies to maximize client satisfaction and achieve monthly targets.
  • Carries out any further duties assigned by their Line Manager.
  • Contributes to a positive and dynamic working environment.

 

Key Skills/Experience: 

  • University/College Degree.
  • Previous experience in a Sales/Business Development and/or Account Management position within the Forex sector will be considered a significant advantage.
  • Outstanding client services skills are a must.
  • An interest and passion for Financial Markets is a distinct advantage.
  • Excellent communication skills in English are essential.
  • Strong IT Skills.
  • Excellent organisational and time management skills.


To apply for this vacancy, please send your CV, along with any covering letter to [email protected] quoting the above job title. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.