Role Overview:
We are seeking an experienced Client Onboarding Specialist to support the Risk and Underwriting department to assemble all
documentation needed to complete application approvals. The successful
candidate will be able to perform duties under general supervision, applying
knowledge of credit risk guidelines, within fundamental concepts, practices and
procedures and demonstrate a high level of autonomy and independent judgment in
making decisions and interacting effectively and positively with all levels of
personnel, clients and business partners.
Key Duties/Responsibilities:
- Compliance
with the Company’s policies and procedures, including audit requirements,
confidentiality, AML/CTF, information security and data privacy of the
Company’s customers and end users.
- Administration
of the initial on-boarding and ongoing operational merchant due diligence
and card scheme compliance.
- Maintains
and reviews current information on existing accounts.
- Ensuring
merchants are on-boarded according to the company’s policies and procedures.
- Contacting
merchants, requesting, gathering and checking completeness of all merchant
due diligence data, information and/or documentation required per Company
Procedures.
- Verifying
the data, documents and information including checks of merchant incorporation
status via company house/company registrar, regulators, specialist
databases and public access databases.
- Identifying
and verifying persons of significant control, including beneficial owners.
- Identifying
and verifying that merchants have appropriate licensing to operate in
AML/CFT regulated sectors, including checking the status of the license,
any geographical limitations set by regulators on operators, fines and/or
sanctions imposed.
- Recording
merchant status for on-boarding and go live as well as keeping accurate
records at termination to ensure records are always up to date.
- Setting
up accurate and precise filing systems whether soft / hard copy, according
to the company’s policies and procedures.
- Carrying
out merchant on-boarding checks on websites (where appropriate) including
ghost shopping and investigation of merchant compliance to card schemes
and where relevant, regulators.
- Summarizing
status and compiling the above into pre- agreed formats for review by the
Chief Risk Officer, the AMLCO and the Chief Operating Officer.
- Updating
the above on an annual basis for each merchant.
Key Skills/Experience:
- Bachelor’s
Degree in Finance, Law or other related field.
- 1-2 years of experience in underwriting merchant accounts.
- Proficiency
in English (both written and oral).
- Prior
merchant services, client onboarding or underwriting experience.
- Solid
analytical, negotiation and problem-solving skills.
- Time
management skills, good communication skills and negotiation ability.
- Ability
to communicate effectively with our client and business partners.
To apply for this vacancy, please send your CV, along with any covering letter to [email protected] quoting the above job title. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.