Key Duties/Responsibilities:

• Reports directly to the management on performance and sales and retention initiatives.
• Sets the strategy and direction for the department both short and long term.
• Sets all team member sales and retention targets and ensure those targets are met.
• Takes part in the recruitment for all sales and retention staff.
• Carries out training and continuous development of the team.
• Works closely with Heads of Departments and communicates clearly across the company.
• Implements performance management and monitors performance levels.
• Identifies and implements new systems and procedures to enhance the efficiency of the department.
• Performs periodical sales and retention meetings with the team to discuss sales and retention strategies.
• Motivates and drives the sales and retention team.
• Creates working schedules for the department to cover the needs of the business.
• Communicates clearly to the sales and retention department changes within the organisation such as new technologies, promotions and client benefits.
• Implements the sales and retention commission structure ensuring transparency for all parties.

Key Skills/Experience:

• University/College Degree in relevant field.
• Fluency in English: any additional languages will be considered as an advantage.
• Minimum 3+ years of experience in similar role.
• Experience within the FX Industry.
• Experience in managing large teams.
• Excellent communication and organisational skills.
• Excellent leadership and motivational skills.

To apply for this vacancy, please send your CV, along with any covering letter to [email protected] quoting the above job title. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.