Role Overview:

As the Customer Support Officer, you will process appropriate verification procedures according to client classifications daily; you will also be the first point of contact for existing clients and assist internally, all other departments according to their needs. The successful candidate will need to handle all client queries via live chats, emails, and phone calls for our Client as well as any other duties assigned by the Customer Support department.

Key Skills/Experience:

• 1+ year of experience in a Customer Support or Sales position in a Regulated Financial Services company.
• Excellent knowledge of the English Language both written and oral.
• Bachelor’s degree or master’s degree.
• Organized, diligent and detail oriented.
• Computer literate, good capacity of Microsoft Office applications.
• Professionalism, work ethic, Self-motivation, and a team player.
• Positive can-do attitude.
• Willingness to do morning and afternoon shifts on a weekly basis.
• Flexible to work on Cyprus Public holidays on rotation.
• Working Hours 09:00-18:00 (1 hr. lunch break) & 14:00 – 22:00 / Monday - Friday.

To apply for this vacancy, please send your CV, along with any covering letter to [email protected] quoting the above job title. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.