Key Duties/Responsibilities:
- Support the Merchant Acquiring team in the proper
strategy implementation of new business development and to enable product
growth across the market.
- Assist in managing effectively all aspects of the
acquiring services solicitation process and service delivery management
activities.
- Meet with prospect clients and establish business
professional relationships.
- Perform a full range of merchant support
activities, including responding to queries related to Acquiring business.
- Assist on the smooth running and operational
support of the internal merchant acquiring activities, including
solicitation, underwriting, onboarding, merchant support and monitoring.
- Providing training and support to merchants
relevant to the product.
- Applying a structured business development action
plan and implementation of related tasks.
- Deliver sales presentations and proposals, and
provide functional support to clients making sure that they take full
advantage of the Bank’s Acquiring service offering.
- Demonstrate knowledge of the clients’ business
and competitive landscape, and propose solutions translating their needs
into business opportunities.
- Generate management reports and maintain internal
records.
Key Skills/Experience:
- University Degree in
Business Management, Information Systems or in any other related field.
- 3 years’ experience in
a relevant Banking and Card / Payment Services role.
- Strong knowledge of
card payments, business development and merchant acquiring services.
- Digital Payments
literate and knowledge of merchant business operations, customer purchase
journey and experience.
- Experience in sales or
customer relationship management and service delivery.
- Ability to take
initiative and deliver results in a dynamic environment.
- Excellent
interpersonal and communication skills.
- Great attention to
detail.
- Ability to prioritize
multiple tasks.
- Excellent knowledge of
the English and Greek languages.
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