Key Duties/Responsibilities: 

• Oversee of the daily execution of tasks relating to client deposits, client withdrawals, affiliate withdrawals, account opening/maintenance and closures.
• Authorization of client withdrawals based on the Company’s thresholds.
• Lead the risk assessment of all transactions related to deposits, withdrawals and credits, to identify potential fraud and other related issues, and take all necessary actions.
• Resolving internal and external queries in a timely and professional manner.
• Lead and ensure effective implementation of Know your Client (KYC) procedure to all potential and existing Clients.
• Preparation of various regulatory reports related to back-office.
• Proactively measure and improve operational processes.
• Identifying and enhancing internal procedures, systems, and controls.
• Communication with other internal departments and the Company’s partners.
• Provide high level of communication and support to the Company’s partners and white labels.
• Providing regular progress and management reporting, including KPI.
• Expected to take initiative, delegate effectively, and communicate clearly to meet the department’s goals.
• In addition to the above duties the Employee may from time to time be required to undertake additional or other duties.

Key Skills/Experience: 

• University degree in economics/finance/business or in a related field (preferable but not a must).
• Previous experience in a similar position will be considered as an advantage.
• Good knowledge of Excel and other Microsoft Office tools.
• A high fluency in English with excellent written and verbal communication skills.
• Capacity to work under pressure and with strict deadlines.
• Good communication and monitoring skills.
• Strong sense of professionalism, organisational and analytical skills.
• Self-learner and highly motivated individual.
• Ability to work on a rotating shift pattern (5x per week).

Key Benefits: 

• Attractive remuneration package.
• Corporate fund scheme.
• Discretionary bonus based on company's and personal performance.
• Discount benefit card.
• Yearly training budget.
• Training opportunities for growth and personal development.
• Up to 25 days holidays per year.