Key Duties/Responsibilities: 

• Customer consultation on Company Products.
• Responding to customers inquiries via e-mail, phone and chat.
• Maintaining solid customer relationships by handling their questions and concerns with speed and professionalism.
• Communication with the other departments of the company (Finance, Compliance, technical support) in order to provide guidance to the clients.

 
Key Skills/Experience: 

• Excellent knowledge of Russian, English and Ukrainian languages (both verbal and written).
• Exceptional verbal and written communication skills, as well as problem-solving skills.
• Multitasking skills.
• Basic Computer knowledge.
• Work experience in customer support or similar position.
• Ability to work in rotating 12-hour shifts (9am-9pm), two days on two days off, and availability to work overtime when/if required.

To apply for this vacancy, please send your CV, along with any covering letter to [email protected] quoting the above job title. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.