Customer Services , Administration/Secretarial
Location: Nicosia
Reference: 4969
Date Posted: 16/11/2022
Call Centre Representative (Language Skills)
CareerFinders, on behalf of our client, a respected provider of Financial Services & Payment services, we are seeking to recruit a Call Centre Representative to join their expanding team based in Nicosia. The successful applicant will possess relevant experience in a similar role, and speak an excellent level of fluent English, Russian and Ukrainian. Rotational shift patterns are required by the successful applicant for this position.
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Key Duties/Responsibilities: 

  • Customer consultation on Company Products.
  • Responding to customers inquiries via e-mail, phone and chat.
  • Maintaining solid customer relationships by handling their questions and concerns with speed and professionalism.
  • Communication with the other departments of the company (Finance, Compliance, technical support) in order to provide guidance to the clients.

Key Skills/Experience: 

  • Excellent knowledge of Russian, English and Ukrainian languages (both verbal and written).
  • Exceptional verbal and written communication skills, as well as problem-solving skills.
  • Multitasking skills.
  • Basic Computer knowledge.
  • Work experience in customer support or similar position.
  • Ability to work in rotating 12-hour shifts (9am-9pm), two days on two days off, and availability to work overtime when/if required.

To apply for this vacancy, please send your CV, along with any covering letter to [email protected] quoting the above job title. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click