+357 22 002285 +357 25 041690
Sales/Business Development ,
Customer Services ,
Online Gaming
Location: Limassol
Reference: 4815
Date Posted: 09/08/2022
VIP Account Manager (Rotational Shift Patterns)
CareerFinders, on behalf of our client, an expanding company operating in the Gaming industry, we are seeking to recruit a VIP Account Manager to join their team based in Limassol. The successful applicant will possess excellent communication skills in English and ideally have previous and demonstrable client service experience, ideally from a relevant industry sector. Rotational Shift Patterns apply for this position.
Key Duties/Responsibilities:
- Increase our top players' activity, satisfaction and loyalty to our brand.
- Be involved in improving the overall service to our VIP customers and improving our players' satisfaction across the site.
- Increase activity of top players.
- Proactively contact potential and top players.
- Plan, execute and follow up on promotions.
- Dealing directly with clients’ queries over chat system, e-mail and phone.
- Interacting with other departments as necessary to meet client’s needs.
Key Skills/Experience:
- Fluent English is a must. Native English will be considered an advantage.
- Able to work 5 days within a week rotation shift Monday to Sunday (8:00am - 4:00pm & 4:00pm - 12:00am).
- Experience in a similar position/industry is preferred but not mandatory.
- Customer service experience.
- Sales experience preferred.
- European citizenship.
To apply for this vacancy, please send your CV, along with any covering letter to [email protected] quoting the above job title. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.
