Key Duties/Responsibilities:

• Own the end-to-end billing cycle for all subscription, support, and service contracts.
• Generate and issue accurate invoices in a timely manner.
• Manage billing discrepancies, credits, and adjustments.
• Reconcile partner/vendor reports with internal billing records.
• Work closely with Finance to ensure accurate revenue recognition and reporting.
• Proactively manage a portfolio of customer renewals.
• Prepare and execute renewal quotes, secure approvals, and process renewals before contract expiration.
• Ensure seamless coordination with Finance and Delivery teams to support customer continuity.
• Analyze customer usage and contract terms to identify upsell and cross-sell opportunities (e.g. additional users, modules, service expansions).
• Support revenue growth by suggesting practical commercial solutions aligned with customer needs and compliance.
• Act as the primary internal point of contact for billing, pricing, and contract-related queries.
• Collaborate closely with Finance, Delivery teams, and Management to ensure commercial alignment and execution.
• Maintain accurate customer and contract records in CRM and financial systems.
• Provide clear and professional communication to customers regarding commercial, contractual, and billing matters.
• Ensure adherence to internal controls, audit requirements, corporate policies, and legal standards.

Key Skills/Experience:

• BSc in Business Administration, Law, MBA, or any related field.
• 3–5+ years’ experience in commercial operations, pricing, billing, revenue recognition, contracting, or subscription management.
• Strong understanding of commercial models, pricing structures, and contract management.
• Experience in deal support topics: pricing, deal structuring, revenue recognition, and risk management.
• Excellent attention to detail, strong numerical and analytical skills.
• Strong organizational skills with the ability to manage multiple deadlines and a high volume of contracts.
• Confident communicator with strong stakeholder management skills.
• Ability to work in a complex, fast-changing, and demanding environment.
• Advanced written and spoken English; Greek is an advantage.

Key Benefits:

• Attractive remuneration based on skills and experience.
• 13th Salary.
• Provident Fund.
• Medical Insurance.
• Performance Bonus Scheme.
• Hybrid Working Model promoting flexibility and work-life balance.
• Half-Day Fridays to kickstart your weekend.
• A collaborative, entrepreneurial, and inclusive company culture.
• Professional development opportunities with top industry experts.

To apply for this vacancy, please send your CV, along with any covering letter to [email protected] quoting the above job title. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.